Café Manager at LIC
Job Overview: The Café Manager is responsible for overseeing all aspects of café operations within Pure Eats, ensuring exceptional customer service, efficient daily operations, and adherence to health and safety standards. This role requires strong leadership, organizational skills, and a passion for delivering a positive experience to gym members and guests.
How to Apply: For online interviews, please apply directly through Indeed. If you prefer to apply in person, we’ll be accepting walk-in applications at our Vibe BQE location: 26-50 Brooklyn Queens Expy W, Woodside, NY 11377.
Walk-in applications will be accepted during the following times:
Monday from 11am-8pm
Tuesday from 11am-1pm and 4pm-8pm
Wednesday from 12pm-8pm
Thursday from 11am-1pm and 4pm-8pm
Friday from 12pm-8pm
Responsibilities:
Staff Management:
- Recruit, train, and supervise café staff, ensuring they adhere to company policies and provide excellent customer service.
- Schedule shifts and manage staffing levels to optimize efficiency and maintain service standards.
Operations Management:
- Oversee daily operations of the café, including opening and closing procedures, ensuring cleanliness, and maintaining inventory levels.
- Monitor and control food and beverage costs through effective inventory management and portion control.
Customer Service:
- Ensure all customers receive prompt and courteous service.
- Handle customer inquiries, feedback, and complaints in a professional manner, striving for resolution and customer satisfaction.
Menu Planning and Quality Control:
- Collaborate with the kitchen team to develop and update café menus based on member preferences and seasonal availability.
- Maintain high standards of food quality, hygiene, and health and safety practices.
Financial Management:
- Assist in developing and managing the café budget, monitoring expenses, and achieving financial targets.
- Implement cost-saving measures while maintaining quality standards.
- Work closely with the General Manager to insure smooth operations.
Qualifications:
- Previous sales, Café, and customer service experience: Required 5 Years
- Must be reliable, professional and responsible
- People person with an interest in health, fitness, and sports
- Basic computer knowledge
- Bilingual: English and Spanish speaking a plus
Team Member Perks:
- Free Gym Membership
- Discounts on Club Services and Products.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Employee discount
Experience:
- Restaurant Management: 5 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (Required)