Front Desk Associate VIBE Greenpoint
Pay: From $16.50 per hour
Job description:
Are you passionate about fitness and helping others have a great experience? Vibe Fitness is looking for a friendly, energetic, and organized Front Desk/Guest Services Associate to provide top-notch service to our members and guests!
Position: Front Desk/Guest Services Associate (Shift Time XXX)
Job Overview: As Front Desk/Guest Services Associate you will play a crucial role in providing exceptional customer service to our guests and members. This role requires strong interpersonal skills, attention to detail, and a friendly demeanor.
Responsibilities:
- Welcome and greet members and guests with a positive attitude
- Answer inquiries about membership, classes, and services
- Assist with member check-ins and manage guest registration
- Process payments and maintain accurate records
- Provide tours of the facility and introduce guests to our offerings
- Ensure the front desk and common areas are clean and orderly
- Address member concerns and escalate issues when necessary
- Assist with scheduling and booking personal training or group classes
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Customer service experience, preferably in a fitness or hospitality setting
- Basic computer and phone skills
- Passion for health and wellness
- Flexible availability, including evenings and weekends
- Previous experience as Front Desk/Guest Services Associate (Required 2 Year)
