Vibe Fitness Policies

Accessibility

Vibe Fitness is committed to making our clubs and digital platforms usable for people of all abilities. Our goal is a welcoming experience that everyone can access. Reach out to any location for details on our accessibility commitments.

Respectful Conduct

We work hard to keep Vibe a friendly, inclusive space. We ask everyone to behave respectfully toward members, guests, authorized individuals, staff, vendors, and property at all times. Behavior we do not tolerate includes (but is not limited to) language or actions that are vulgar, profane, indecent, offensive, hateful, discriminatory, violent, hostile, aggressive, threatening, harassing, fraudulent, or otherwise inappropriate.

Club Courtesy

For everyone's comfort, please follow our club etiquette guidelines. Ask any team member for a copy or to learn more.

Health and Physical Readiness

We strongly recommend speaking with your physician and completing a full physical exam before starting any new fitness or nutrition routine. By using Vibe's facilities, equipment, services, classes, events, or products, you confirm that you are in good enough health to participate safely and that you are following any applicable public health guidance. Please note that Vibe Fitness does not offer medical advice.

Illness and Infection

If you are showing symptoms of, or believe you have been exposed to, any communicable or contagious illness, you may not use our facilities and must leave the premises immediately. The same applies if your health status could otherwise put members, guests, staff, or the public at risk. All open cuts, sores, or rashes must be covered with waterproof bandages. Vibe reserves the right to restrict access on the basis of illness, infection, or visible skin conditions. Everyone is expected to follow all posted signs and applicable rules and laws, whether or not they are posted.

Cleaning and Shared-Space Risks

Vibe uses a range of cleaning, sanitizing, and hygiene practices throughout our facilities, generally in line with public health guidance. Even so, using a shared fitness environment carries inherent risks, including potential exposure to illness or infection. These risks include contact with other people who may be sick, as well as exposure to germs, viruses, bacteria, fungi, mold, and other agents that can cause illness or injury. By using our premises, you acknowledge and accept these risks.

Personal Hygiene

Please maintain good personal hygiene while at the club. Out of consideration for members with allergies or sensitivities, please go easy on heavily scented lotions, oils, colognes, and perfumes, and avoid arriving smelling of smoke, vapor, or other strong odors.

Weapons

You may not carry, display, use, or distribute weapons of any kind on Vibe premises or at any Vibe-sponsored program or event off-site. You also may not use any object as a weapon to threaten, harass, or harm anyone. This applies except where expressly permitted by law.

Attire

Proper attire — including a shirt and shoes — is required at all times, except in specific areas or activities where different standards apply. When moving between the pool and other parts of the club, please wear a cover-up or appropriate clothing. Vibe has sole discretion to decide what counts as proper attire.

Membership Cards and Check-In

Members must present a valid membership card — physical or digital — at the front desk before entering. Because access levels vary by membership type, you must hold the appropriate access and be in good standing to enter a club. Lost cards may be subject to a replacement fee. Membership cards remain the property of Vibe and must be returned when your membership ends. To confirm identity at check-in, we require a membership photo; this photo is not printed on the card.

Personal Belongings

Larger bags, backpacks, jackets, outdoor footwear, and other belongings should be stored in a locker. Vibe is not responsible for any lost, stolen, or damaged property, whether from lockers, vehicles, or anywhere else on the premises. For lost items, please ask in person at the front desk — we cannot take lost-item inquiries by phone.

Lockers

Lockers are provided for storing your belongings while you use Vibe's facilities. They may use either a key or a combination lock. If your locker uses a key, keep it with you at all times — including while showering or swimming — and never leave it unattended (for example, pinned to a towel). If your locker uses a combination, you are responsible for remembering your locker number and combination. Always make sure your locker is secured before stepping away. Lockers are for day use only; nothing may be left overnight, and any items left overnight will be removed. Please don't store valuables such as watches, jewelry, or cash on the premises. Vibe is not responsible for lost, stolen, or damaged property left in lockers, and reserves the right to inspect any locker at its discretion without notice.

Parking

For facilities with Parking; Don't leave valuables in your vehicle, and always lock it. Vibe is not responsible for theft of or damage to vehicles or their contents. Overnight parking is not allowed. Parking is reserved for members, guests, and authorized individuals while using Vibe facilities and services. We reserve the right to tow unauthorized vehicles at the owner's expense. Please follow all traffic and parking laws in our lots; unsafe driving — including speeding, reckless or distracted driving, and cutting across lanes — is prohibited. TO THE FULLEST EXTENT ALLOWED BY LAW, VIBE FITNESS IS NOT LIABLE FOR THE LOSS, THEFT, OR DAMAGE OF ANY PERSONAL PROPERTY BELONGING TO YOU OR YOUR GUESTS, INCLUDING ITEMS LEFT IN VEHICLES OR THE VEHICLES THEMSELVES.

Equipment

You may not alter Vibe equipment or use it for anything other than its intended purpose. Personal equipment — mechanical or otherwise — may not be brought in without prior approval from Vibe, granted at our sole discretion and revocable at any time for any reason.

Locker Rooms

Please use good etiquette in our locker rooms. Spitting, sleeping, and any sexual activity are prohibited. For everyone's comfort, please cover up with a towel or clothing when moving through the locker room. Used towels go in the designated bins. Photography and video of any kind are not allowed in locker rooms.

Locker Room and Restroom Use

Vibe Fitness follows all applicable state and local laws regarding restroom and locker room use, including those addressing gender identity. Where local law permits use based on gender identity, members and guests may use the facilities that match their gender identity. Where local law is silent on the matter, members and guests should use the facilities matching the gender on their official ID, license, or birth certificate. If you're unsure what your local laws require, please ask your club for guidance.

Sauna, Spa, and Steam Room

Proper attire is required; you may not use these areas nude or shave in them. Don't pour water on the sauna heater, and don't hang clothing to dry in the sauna or steam room. Avoid exercising in these spaces or wearing rubber suits or excessive clothing. These are designated quiet areas — phones, smart glasses, and other devices may not be used for calls, and if you're listening to music or audio, headphones or earbuds are required.

Injuries

If you're injured anywhere on Vibe premises, please notify a team member right away. Our staff can provide or arrange appropriate medical assistance. Vibe is not responsible for, and will not reimburse, any medical costs a member incurs — including emergency response, ambulance, or similar charges — in connection with a medical event at our facilities, programs, or events, including those held off-site.

Self-Organized Leagues

You may not set up your own informal or formal sports leagues, tournaments, or programs at our clubs — including basketball, tennis, pickleball, racquetball, soccer, or squash. League play is organized exclusively through Vibe staff and our official tools. Vibe has sole discretion to decide whether someone is organizing or taking part in unauthorized league play.

Solicitation

Unless you have express authorization from Vibe, you may not solicit members, guests, or staff — in person or in writing — on our premises or at off-site events. This includes solicitation for political, religious, commercial, polling, media, or competitive purposes, or in support of or opposition to any person or cause.

Phones, Smart Glasses, and Mobile Devices

Phones, smart glasses, and other mobile devices may not be used to take photos or video, or for video calls and FaceTime, in any locker room, restroom, sauna, steam room, spa, massage or service room, health or clinical space, childcare area, or other private area of the club. Any photos or video taken in public spaces may not capture another person's image or voice without their prior consent. Devices may not be used for calls in the sauna or steam room. Please use common courtesy with devices everywhere in the club.

Photography and Video

Professional or commercial photography and videography on Vibe premises — or at any Vibe-affiliated event off-site — requires prior express consent from Vibe management. "Professional or commercial" covers any photography or video taken for profit, professional gain, or any commercial purpose (such as marketing or promoting an outside program, product, service, or brand, including competitors), whether shot with professional gear and crews or with a personal device like a phone or tablet.

Personal photography and video is allowed only in public areas of the club (or at affiliated off-site events) and never in any locker room, restroom, sauna, steam room, spa or hot tub, massage room, clinical or lab space, or other private area — and it must not disturb others. Personal photos and video are limited to images of yourself and may not include the image or voice of any other member, guest, authorized individual, staff member, or third-party worker, except with that person's prior express consent. Personal photography or video for special events or services in childcare areas, the pool, or other event spaces that may include other people must be pre-approved by management and may require consent from those involved.

PRIOR EXPRESS CONSENT: You must obtain a person's prior express consent before photographing or filming them anywhere at Vibe Fitness — this includes members, guests, authorized individuals, staff, and third-party workers.

Wireless Network

When you connect to Vibe's wireless network, you agree not to use it to transmit anything that breaks applicable laws or that defames, harms, or threatens any person, business, or entity. You also agree not to transmit material that infringes anyone's copyright, trademark, patent, trade secret, or other rights, and not to compromise the security of our network or any other network. Violations may result in termination of your membership and access, and may carry civil or criminal consequences. Use of the network is entirely at your own risk; Vibe disclaims all liability for any loss of confidential information or resulting damage. We make no warranties about the network's security or suitability, and it is provided "as is." You'll stay connected until you disconnect, and your device may reconnect automatically when in range. By using the network, you agree to indemnify Vibe and its representatives against all claims and losses arising from your use of it, and you accept that Vibe is not liable for any direct, indirect, incidental, special, or consequential damages connected to its use or unavailability. We may block or end the service at any time for any reason, and may record and, where appropriate, disclose usage information to comply with the law or to protect rights, property, or safety.

Food and Beverages

Outside food may not be brought into our clubs, facilities, events, or premises. You may, however, bring clear non-alcoholic drinks in sealable, unbreakable bottles. Food purchased at our café must stay within café areas unless you've bought it to take off-site, and no outside food or drink is permitted in the café. Please note our café uses peanuts and other potential allergens — let your server know about any allergies in your party before ordering, every time.

Alcohol

Alcohol may be consumed on the premises or at events only if it was purchased from or provided by Vibe (or a Vibe-authorized third party), and only in designated areas. You must be of legal drinking age with valid ID — we card everyone. You may not use our equipment, facilities, services, programs, or events while under the influence of alcohol. Please drink responsibly; you assume all associated risks. Vibe may refuse service at any time and may suspend or terminate a membership for reasons including excessive drinking on the premises, buying alcohol for underage members or guests, or bringing alcohol into our facilities.

Drugs

You may not use, possess, sell, or smell of any illegal drug on the premises, including anabolic steroids or other illegal performance-enhancing substances. You may not smell of or use cigarettes, cigars, vapor, cannabis, or other drugs while at Vibe. You may not use our equipment, facilities, services, programs, or events while under the influence of illegal drugs. You also may not use any of our facilities or programming if anything — including prescription or over-the-counter medication, herbal remedies, energy drinks, alcohol, cannabis, or any other substance — impairs your ability to participate safely.

Smoking and Vaping

Smoking, vaping, chewing, or otherwise using tobacco, electronic cigarettes, vapor products, or cannabis products (where state law permits) is not allowed anywhere on Vibe premises — including outdoor areas like sidewalks and parking lots — or at Vibe events. You also may not arrive smelling of these products.

Animals

Animals are not permitted on the premises, with two exceptions: a service animal actively assisting a person who needs it, or an on-duty law enforcement animal. Exempt animals must be vaccinated and carry any general license required by state or local law. (Service animals are not required to have any certification, documentation, or vest.) Service animals should generally be leashed or harnessed, unless a person's disability makes that impractical or the device interferes with the animal's work, and must remain under the handler's control at all times. An animal may be removed if it is out of control and the handler cannot manage it, if it isn't housebroken, or if it poses a safety risk. Handlers must clean up after their animal promptly and are responsible for any damage it causes. Public health rules prohibit animals in pools, whirlpools, saunas, spas, steam rooms, and showers. Pets and emotional support animals are not permitted at any Vibe location, except as required by law.

Damage to Property

You may not damage our clubs or premises in any way, including damaging or stealing exercise equipment, towels, supplies, or other property. If you — or a guest, minor, or additional member on your account — causes damage, you are responsible for the cost of repairs, and your membership may be terminated at Vibe's discretion.

Non-Members

With the exception of our café, Vibe's clubs, programs, services, amenities, classes, and events are reserved for members and their guests, as permitted by our guest policy. Non-members wishing to use our café, spa, or clinical services must sign in at the front desk and complete any required guest agreements.

These policies may be updated from time to time. Vibe Fitness reserves the right to revise them at its discretion. Please check with your club for the most current version